backthatSASSup wrote:
Gamestop is fun, but I do not enjoy asking people if they want to purchase a year of Game Informer, I don't like asking people if they need to preorder stuff, and I do not like asking people if they want one-year warranties on their disks all in one transaction.
I really like picking and choosing depending on what I feel the customer will respond to. If I ask someone if they have an Edge Card and they tell me no and don't seem interested in finding out how to obtain one I'm not going to bother. Asking people for three different add-ons is slightly ridiculous and annoying.
I agree. I work for Best Buy and I think you can imagine how many times we have to go over stuff. Sometimes, yea it's to make the company money but then when a customer who just wanted to grab a laptop and go comes back and complains there are no "Windows 7" programs (they mean office) on their computers, we quickly explain that we tried to tell them.
Almost every customer is looking for that 200-300 dollar computer that runs autocad.
Can't tell you how many bad conversations i've had at this store.
"How many square feet is this store in comparison to the Erie store?" did he really just ask me that?
"I need help there is no one!" "Well i'm with a few customers and have a lineup of a couple more, but my associate is opening up in just a minute or so" (60 seconds later) "RAWR HE TOLD ME A MINUTE!!!" (proceeds to count the amount of seconds i'm with MY customer)
And of course the soccer mom on a mission. I'd have to say that women are far more rude than men when it comes to buying computers. Maybe it's because I try and level with people and women take it as a scam.
We get GRILLED if we sell a bare computer, because at the retail level they are sold at cost, and i've had hundreds of customers try to barter price with me. I have no power over that. Why is every single person unaware that commission no longer exists across the board? No, I am not going to get fired because you want 5 dollars off.