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YankeeInRaleigh
PostPosted: Wed Oct 20, 2010 8:40 pm 
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X-pensfan wrote:
Displaced Fan wrote:
For a hundred and whatever I fucking pay I better get the fucking HD feeds if they have them. What a fucking bunch of twat sucking cock farts.


I concur.



Double concur.

What's pissing me off tonight, is that there is an unused HD channel available, AND...i'm only getting the SD feed from atlanta, RJ is nowhere to be found. Talk about twat sucking cock farts.

While I agree in principle with calling them and bitching, i've talked to them on the phone before, their utter retardation is a fantastic deterrent to calling back. The TWC customer service system must be one of dante's rings of hell, and I fear for the safety of those around me if I have to spend more than 20 minutes dealing with them.

How about a series of covert assassinations? We just have to figure out who is deciding these things.


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X-pensfan
PostPosted: Wed Oct 20, 2010 8:47 pm 
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If they don't want my $144 dollars that's fine, I can buy other stuff with it and watch hacked feeds online for free.

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Displaced Fan
PostPosted: Thu Oct 21, 2010 11:43 am 
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So I talked with Dish Network and holy fucking fuck.

1. Tried to convince me it was a problem with my reciever. Like they were making the feed available but I couldn't see it because something wasn't set right.

2. When I told them other networks are showing the HD feeds and that I spoke with the NHL Center Ice guys and was told that they were in fact providing them with the HD feeds and Dish was CHOOSING not to show them they went into the "we don't charge extra for the HD feeds" so stop bitching.

3. When I told them that I pay 170 bucks and expect a certain ammount of HD feeds just like fans of football, baseball etc do, they tried to say that the HD feeds may not be available to them...which we had already gone over.

4. When I said I felt that I was being ripped off and that other networks which charge the same ammount for the Center Ice Package show the HD feeds and that Dish is simply being a bunch of cheap fucks they shut down and basically said they couldn't help. They did say however that they would submit a programming request form and if enough people complained then it may change what is aired.


Sooooo.....your cable company has the feeds. They are choosing based on demand vs. bandwith to not show them. Bottom line is that we are hockey fans in America and we don't matter to them. If we were football nuts we would have all HD feeds available...but we're not....so fuck us.

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Displaced Fan
PostPosted: Thu Oct 21, 2010 12:32 pm 
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The answer here is that if you want most games in HD and want to hear RJ instead of the other team's fag crew, go with DirecTV. They show about 90% of their games in HD and have a dual option where they broadcast both the home team and away team's announing crew. WAY better. I had them for the last three years and this is the first season with Dish Network. All I have to say is fuck Dish man. NHL hockey is so far down on their list of priorities that you are better off just saving your money. Add this on to increasing rates and decreasing channels and you get a big soft rubbery one. Fuck this company.

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Displaced Fan
PostPosted: Thu Oct 21, 2010 12:35 pm 
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My second email to "Customer Service" aka "The Apathy Crew" after I got the "deal with it" reply.

Quote:
Good Morning,

I just got off the phone with customer service and I have to say that I am VERY frustrated. Simply put, $171.00 is way too steep for standard def broadcasting. Direct TV and other providers are showing up to 95% of the games in HD while you are showing less than 50% of them in HD (and I'm being generous to you). I spoke with various cable providers and the straight facts are that you are being provided the HD feeds but CHOOSING to be cheap and not broadcast them. This is unacceptable. I had Direct TV for the last three years and each season I had most games available in HD so why can't you as well? This is simply penny pinching on your part. I pay the EXACT same as Direct TV customers but receive less than half of the HD feeds. Is this fair? NO! If the amount of HD games available aren't increased you can bank on me cancelling my service at the soonest available opportunity. I am very disappointed that I fell for your "Better than DirecTV" and the "Most HD channels...blah blah blah" LIES that you advertised. I will be telling everyone here at the military base to go with your competitor when they go for cable service. Thanks for ripping me off.

Patrick Harden

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Sabresfansince1980
PostPosted: Thu Oct 21, 2010 1:47 pm 
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Remember to give DirecTV my account number when you switch back. $100 for us both!!! LOL.


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Displaced Fan
PostPosted: Thu Oct 21, 2010 2:10 pm 
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Sabresfansince1980 wrote:
Remember to give DirecTV my account number when you switch back. $100 for us both!!! LOL.

:lol: I still have time on my contract which blows. Plus I can't even get a rufeund for the Center Ice. Cock garglers.

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X-pensfan
PostPosted: Thu Oct 21, 2010 2:14 pm 
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Displaced Fan wrote:
The answer here is that if you want most games in HD and want to hear RJ instead of the other team's fag crew, go with DirecTV. They show about 90% of their games in HD and have a dual option where they broadcast both the home team and away team's announing crew. WAY better. I had them for the last three years and this is the first season with Dish Network. All I have to say is fuck Dish man. NHL hockey is so far down on their list of priorities that you are better off just saving your money. Add this on to increasing rates and decreasing channels and you get a big soft rubbery one. Fuck this company.


I literally can speak to the guys that can physically flip the switch in the head end. Can't wait until Monday when I walk in there and start reading them the riot act about integrity.

Of course nothing will change, but I'll get my monies worth.

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Displaced Fan
PostPosted: Thu Oct 21, 2010 2:50 pm 
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X-pensfan wrote:
Displaced Fan wrote:
The answer here is that if you want most games in HD and want to hear RJ instead of the other team's fag crew, go with DirecTV. They show about 90% of their games in HD and have a dual option where they broadcast both the home team and away team's announing crew. WAY better. I had them for the last three years and this is the first season with Dish Network. All I have to say is fuck Dish man. NHL hockey is so far down on their list of priorities that you are better off just saving your money. Add this on to increasing rates and decreasing channels and you get a big soft rubbery one. Fuck this company.


I literally can speak to the guys that can physically flip the switch in the head end. Can't wait until Monday when I walk in there and start reading them the riot act about integrity.

Of course nothing will change, but I'll get my monies worth.


You have an in at Dish?

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YankeeInRaleigh
PostPosted: Fri Oct 22, 2010 6:22 pm 
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WTF...a few games on tonight, and NONE on the HD channels. It's like they're not making any attempt to supply us with an ounce more than they're contractually obligated to. Fuck time warner.


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X-pensfan
PostPosted: Fri Oct 22, 2010 7:05 pm 
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YankeeInRaleigh wrote:
WTF...a few games on tonight, and NONE on the HD channels. It's like they're not making any attempt to supply us with an ounce more than they're contractually obligated to. Fuck time warner.



Same here with my employer Comcast, I called to bitch and they said to talk to my supervisor. Okay.

I already know they wont change anything, because they don't care about minority viewers. But I WILL get my money back.

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Displaced Fan
PostPosted: Mon Oct 25, 2010 12:54 pm 
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X-pensfan wrote:
YankeeInRaleigh wrote:
WTF...a few games on tonight, and NONE on the HD channels. It's like they're not making any attempt to supply us with an ounce more than they're contractually obligated to. Fuck time warner.



Same here with my employer Comcast, I called to bitch and they said to talk to my supervisor. Okay.

I already know they wont change anything, because they don't care about minority viewers. But I WILL get my money back.


If I was home for the games I would get my money back and watch online but I need that DVR option. I plan to call each day and be a pest. Emails and letters too. I want to annoy them just as much as I'm annoyed by getting the bare minimum from them. I'm essentially getting a quarter of the coveragee that DirecTV customer are getting and I'm paying the same price.

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Displaced Fan
PostPosted: Mon Oct 25, 2010 2:19 pm 
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So I called again and the shitty customer service is just retarded. They lied to me claiming that the NHL isn't providing them the HD feeds, which goes against what the NHL states on their Center Ice page. So I asked to cancel and on top of the hundred buck charge to break my contract they will still ask full price for the package. I wrote "the head office":

Quote:
To Whom it May Concern,

I have recently spoken with a representative about the low number of HD games available through the NHL Center Ice Package. The NHL provides all available HD feeds to cable providers and it is then the decision of the providers as to which games and how many will be aired. Most games currently are filmed and provided in HD from the NHL but where as DirectTV and other providers choose to show nearly all of them, Dish is choosing to air an offensively few to their subscribers. While DirectTV shows not only all of the HD feeds but also shows alternate airings which broadcast home and away team coverage, Dish is choosing to show only one feed in SD for most games. I pay the same as your competitor's customers but am getting a fraction of the product, which I find intolerable. I feel you are taking advantage of the fine print and instead of providing a service that is enjoyable and meets the claims of you ads, you are choosing to offer a product which is cheap and only meets the contractual bare minimum.

When I asked if I would be charged the full price for the entire season if I were to cancel my subscription I was told that you consider sports packages to be pay per view events. Because of this I would have to pay for the entire season even though the league has only been playing for one month. If I were to cancel today I would have to pay for something that is going to played out until April.

I would like to request that the charges for the NHL Center Ice Package be reunded so I can cancel without further charge.

Patrick Harden

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NYIntensity
PostPosted: Mon Oct 25, 2010 2:23 pm 
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Displaced Fan wrote:
X-pensfan wrote:
YankeeInRaleigh wrote:
WTF...a few games on tonight, and NONE on the HD channels. It's like they're not making any attempt to supply us with an ounce more than they're contractually obligated to. Fuck time warner.



Same here with my employer Comcast, I called to bitch and they said to talk to my supervisor. Okay.

I already know they wont change anything, because they don't care about minority viewers. But I WILL get my money back.


If I was home for the games I would get my money back and watch online but I need that DVR option. I plan to call each day and be a pest. Emails and letters too. I want to annoy them just as much as I'm annoyed by getting the bare minimum from them. I'm essentially getting a quarter of the coveragee that DirecTV customer are getting and I'm paying the same price.


You can watch the whole game w/ center ice online....

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Holy fucking fuck...Boyes couldn't suck a dick if it landed in his mouth.


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