peteythedancingsabre wrote:
AudSabres wrote:
For the most part, my job consists of providing accurate, reliable numbers. Today, a manager advised one of his agents that if she was going to leave work early, to wait until she was under the last 2 hour mark of her shift as it will have less of an effect in terms of any disciplinary actions (A Tardy over an Absent on her file).
Well, she logged out 2 minutes before the 2 hour mark, which left her officially missing more than %25 of her shift so it should and was entered as an absent. Just so he doesn't have to be the heavy and deliver a warning because of missed time, he's giving me pushback and sent me a screen shot of her system clock, which means jack shit to me as I have a system that alarms when someone logs out with the proper time. And that time was 2 minutes before the 2 hour mark. He kind of asked and hinted if I could change it for her and I said no. Now he says I can change it or he'll just take it to the area manager and his boss to have it over ruled and adjusted to reflect a tardy. I'm pretty good friends with this guy but he's really testing me right now.
If I change it this time, then I have to do the same thing for every other employee in this joint. I know it is only 2 minutes, but this manager is basically asking me to not do my job and it is pissing me off, especially with the way he brought this to me. It's not my fault that he is all buddy buddy with the agents on his team. That's his fucking problem.
I'm standing behind my ruling 100%, but this jack off has been trying to get me to bend the rules for his friends a little too often as late. What would any of you folks have done considering the friendship involved?
I would've done the same thing. I mean, if you do it once, then everyone will complain of you don't do it again. Then maybe 2 minutes becomes 5 minutes, 5 minutes into 10 minutes, etc. If you start allowing some leeway things could easily fall apart. I feel like its weird for him to ask you such a thing anyway, since you are friends. He should know better than that. Besides, would it really have been that hard for the person to wait 2 minutes before they clocked out?
Yeah, he's been kind of avoiding me like the plague all day thus far. He messaged me on AIM to question another entry for someone who isn't one of his agents but he's pretty close with (Again, another female) but when I gave him my answer, he didn't push anything. I think he knows how I feel about the situation.
Ultimately, he got his wish as the Ops manager overturned my ruling stipulating that there is a buffer that we should be going with in terms of our reporting tools and the agent’s phones. My idea, fix the god damn thing and then there won't be this grey area that all of a sudden has become an acceptable part of the job. He also got a good talking to in regards to telling someone on his team that it is OK to leave at this time as opposed to that time because of lesser repercussions, when he should have been trying to convince them to stay for the rest of their shift. She wasn't sick or anything. Her excuse was that it was a really nice day outside and she didn't feel like spending it in here working.
Also, turns out they both ended up at the same party later Saturday night. I've tried to tell him in the past that as a manager, he should be a little more careful in how he socializes outside of work, especially with people who are MUCH younger than he is. Too many times it's been seen where a manager has either been fired or gotten in a world of shit for getting involved with younger individuals in this company, men and women alike.
I dunno, I’m washing my hands of the situation so he can do what ever he likes outside of this place. But when it comes to work, I’m not going to change how I’ve done things in the past. When they asked me to change the entry, I refused to do it so they had to get the other person in my department to change it. Morally, I couldn’t do it and won’t be doing it going forward because to me, it is undermining the work I’ve done and causing me to 2nd guess what I’ve been doing now for the past 5 years.
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