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OKAY...be prepared for a tl;dr post..
Well my Miller Team USA jersey still hasn't come in the mail. It was supposed to be backordered until the 15th. So of course on the 15th when I didn't receive it, I called shop.NHL.com's customer service, and was told that it's still backordered until the 25th, but I should receive it before then. Well today is the 25th and still no jersey, and still no e-mail telling me that my order has been shipped out. SO, I called again and the guy was telling me that when I first placed my order on January 31st, that a new shipment of USA jerseys came in the mail, and that my order may have been processed with that shipment... But if not, there's a new shipment coming in a few weeks. But get this...apparently after 30 days of an order still on backorder, your order automatically gets cancelled. And I won't be able to re-order my jersey because it's no longer available to purchase because it's obviously sold out. So even though they are receiving a new shipment of jerseys in a few weeks, I won't be able to get one because my order is going to get cancelled in a few days.
So of course I opened a can of whoop ass and was all, "GET ME MY JERSEY NOW!!!!" But of couse I was courteous and cordial, but I wasn't going to back down when they were like, "We apologize, miss, but unfortunately we won't be able to save your order after 30 days and you won't be able to re-order it. But there is a possibilty your order was processed with the earlier shipment." So basically they are telling me if my order wasn't processed with the earlier shipment, sah sahry for me but I'm shit out of luck. So I had the supervisor e-mail their vendor to make sure that I am getting my jersey...apparently my order is at the top of the list to be shipped out, it's just that when it's been 30 days since I placed my order, my spot in line will vanish, because my order will automatically be cancelled.
So of course I expressed my frustration, told them how I could have ordered the jersey elsewhere, but I chose NHL.com and since I placed my order pratically a month ago I should be one of the first in line to have a jersey shipped out to me, regardless of the "30 day rule" or whatever it is. That's bullshit...it should be first come, first serve. Hypothetically speaking, a person who placed the same order as me, but 3 weeks after me, will be able to get their jersey but I won't. How does that make sense?
I better get my damn Shmilz jersey, instead of some stupid bandwagoner USA/Miller fan who probably hasn't even heard of him before a few weeks ago!
_________________ "Do not go where the path may lead, go instead where there is no path and leave a trail." - Ralph Waldo Emerson Hockey Night in Buffalo
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